The IU Card (Caixa Institutes and Universities) at the Universidade de Lisboa results of the signature of a cooperation protocol, aiming mutual collaboration between this university and Caixa Geral de Depósitos, for the creation of financial products and services for members of this community. Equipped with EMV Chip for greater security in financial transactions and with contactless technology, it allows the use of access control systems by card approach.
In order to streamline your academic life, your card is already associated with some services. In particular, in the social services is used for access control in some of our facilities and by charging your user account allows you to pay for meals in our refectories.
If you are a student of the Universidade de Lisboa, when registering at your institution, you will be given a temporary card, so that you can immediately take advantage of the various services at your disposal, until your customized IU card is ready. If you are an employee (teacher, non-lecturer or researcher), upon admission to one of the organizational units of the Universidade de Lisboa, the human resource services will provide data for the issuing of your card with Caixa Geral de Depósitos.
The production of the card is the responsibility of Caixa Geral de Depósitos.
Your card has a secret PIN code associated with it. This code has nothing to do with other codes of your personal cards. This is a numeric code with 4 digits that will be linked to your card which you must customize later, so that is only known by you. By default, all cards have a PIN number of 1234 and can be changed in the kiosks, after login (Change Pin). This code is not recorded on the card but in the database.
Your account can be credited using the kiosks available in the food units or using the MBWay platform, available from your identification area on our website (PC version or for mobile devices).
In these kiosks you can choose to: charge in cash, charging through ATM or MBWay.The loading operation is very simple and sums up to:
To pay for services just approach your card to the readers in the POS terminals in the food units. The value of the service will be charged to your checking account.
You can always check the balance and all credit and consumption movements associated with your card through any kiosk (option -> Balance or Movements) or through your personal area on our website, either in the PC version or in the mobile version.
What is needed to access, with my IU Card, to services offered by SASULisboa?
So that you can benefit a variety of services, there must be a registration as a user of the Universidade de Lisboa and your card must be recognized by our systems. Consulte User Registration to request your registration.
I had a temporary card and now I got my IU Card, what should I do?
If you want to use the new card, you should go to a service desk in one of the food units and ask for its association.
I'm a student but I have no card, what should I do?
You must go to the Academic Services of your Faculty.
If I lose my card what should I do?
In case of card loss, you can go to the SAS treasury or should immediately contact our Helpdesk in order to disabled your card. For this purpose, the following contacts are available: Email: email@example.com, Tel: (+351) 213 611 706, Internal Extension: 31334.
If I lose my card, I lose my card balance?
No. Your card balance and all movements are stored in our database and not physically on the card.
I forgot my card, can I use the refectory?
Yes, you can. By acquiring a daily meal paid by cash or by identifying yourself with PIN code validation at any POS terminal.
How long until the balance being available?
When you upload your card through MBWay or kiosks, the balance will be immediately available.